Creative Education

Using the Forum 1

• Unsubscribing from Forum Emails

Certificates 1

• Accessing your certificate

Live Webinars 2

• When will I receive the details to watch the live webinars?
• Can I get a recording of the live webinar?

Free Access 4

• Are any of your courses free?
• Can I extend access for my Free for a Week course?
• When can I access Free for a Week? Can I start it that week and then pick it up after?
• What is the structure of On Demand courses?

Professional Membership 2

• How Do I Upgrade My Membership?
• How Do I Cancel My Membership?

Organisational Access 4

• How to Add Team Members from Your Organisational Membership
• How to Remove Team Members from Your Organisational Membership
• How do I check who has signed up with my Membership?
• How do I access course reports?

Parent and Carer Access 1

• What courses can I access as a Parent and Carer Member?

My Account 4

• How do I change the name on my account?
• How do I change the name on my certificate?
• How Do I Reset My Password?
• Updating Your Credit Card Details

Technical Difficulties 1

• If You're Having Technical Difficulties