Enter your search term here...
New support ticket
Check ticket status
Contact us on 020 8680 4077
Using the Forum
Unsubscribing from Forum Emails
Accessing your certificate
When will I receive the details to watch the live webinars?
Can I get a recording of the live webinar?
Are any of your courses free?
Can I extend access for my Free for a Week course?
When can I access Free for a Week? Can I start it that week and then pick it up after?
What is the structure of On Demand courses?
How Do I Upgrade My Membership?
How Do I Cancel My Membership?
How to Add Team Members from Your Organisational Membership
How to Remove Team Members from Your Organisational Membership
How do I check who has signed up with my Membership?
How do I access course reports?
Parent and Carer Access
What courses can I access as a Parent and Carer Member?
How do I change the name on my account?
How do I change the name on my certificate?
How Do I Reset My Password?
Updating Your Credit Card Details
If You're Having Technical Difficulties
Help Desk Software
by Freshdesk Support Desk